Delhi, India – Dec. 11, 2024 – Kloudfuse, the AI-Powered Unified Observability platform, today announced a successful partnership with Tata 1mg, India’s premier digital healthcare platform. Through the integration of Kloudfuse’s advanced observability tools, Tata 1mg has improved its system performance, reduced operational costs by 40%, and strengthened its ability to troubleshoot and monitor complex microservices at scale.

Tata 1mg, a leading provider of digital healthcare services—including e-pharmacy, diagnostics, e-consultations, and B2B solutions—faced significant challenges due to its complex microservices architecture and fragmented observability tools. The company sought a more efficient and unified solution to streamline monitoring, reduce costs, and gain deeper visibility into system performance.

Key Highlights of the Kloudfuse Partnership:

• 40% Cost Reduction: Despite a doubling in monitored data volume, Tata 1mg reduced its observability costs by 40%, demonstrating the cost-efficiency of Kloudfuse.

• Faster Troubleshooting: Real-time alerts and enhanced visibility into system health have dramatically improved Tata 1mg’s ability to respond to issues, reducing downtime and maintaining a low Mean Time to Recovery (MTTR).

• Seamless Adoption by 300+ Engineers and DevOps: Over 300 engineers and DevOps professionals at Tata 1mg have successfully adopted Kloudfuse, benefiting from a unified platform that consolidates metrics, logs, events, and traces.

• Deeper Insights and Enhanced Visibility: Kloudfuse’s advanced monitoring capabilities have provided Tata 1mg with granular insights into Kubernetes events, pod performance, and overall system health, enabling proactive problem-solving.

“We are thrilled to announce our partnership with Tata 1mg, a pioneer in India’s digital healthcare sector,” said Krishna Yadappanavar, Co-Founder and CEO of Kloudfuse. “By adopting our unified observability platform, Tata 1mg has not only optimized its operational costs but also enhanced its ability to identify and resolve system performance issues faster. We look forward to supporting their continued growth and success as they scale their operations.”

A Challenging Landscape
Prior to adopting Kloudfuse, Tata 1mg struggled with a fragmented observability infrastructure that relied on a mix of open-source tools, including Elastic APM, Fluentd, Kibana, and AWS CloudWatch. These tools were difficult to manage, costly to maintain, and lacked the necessary integration to deliver unified visibility across Tata 1mg’s diverse technology stack.

The key challenges included:

• Complex Microservices Monitoring

• Fragmented Observability Data

• High Maintenance Overhead

• Limited Kubernetes Insights

Kloudfuse: The Transformative Solution
By switching to Kloudfuse, Tata 1mg gained a centralized observability platform that integrates metrics, logs, traces, events, and other observability streams into one seamless solution. The Kloudfuse platform has empowered Tata 1mg’s engineering and DevOps teams with:

• Unified Observability: Consolidated monitoring across all system components, enhancing collaboration and speeding up troubleshooting.

• Enhanced Troubleshooting: Real-time alerts and detailed monitoring across applications and infrastructure drastically reduced incident resolution time.

• Standardized Logging and Traceability: A consistent log format simplified log management and improved traceability across microservices.

• Kubernetes-Specific Insights: Deeper visibility into Kubernetes performance enabled proactive issue resolution and boosted system stability.

“Kloudfuse has transformed the way we monitor and manage our infrastructure and applications,” said Pankaj Pandey, Director of Engineering at Tata 1mg. “It has not only enhanced our operational efficiency but also empowered our teams to proactively address issues before they impact our customers, ultimately enhancing our ability to respond to challenges in real-time." 

For a full case study, please visit https://www.kloudfuse.com/customers/tata-1mg 

Join Kloudfuse at KubeCon + CloudNativeCon India in Delhi, India, from Dec 11 to 12, 2024. Visit us at booth S26 for a live demo and discover how our platform can transform your observability strategy.

About Kloudfuse
Kloudfuse is a unified observability platform that integrates with over 700 diverse infrastructures, cloud services, and applications. Its open architecture seamlessly connects with existing agents, eliminating the need for additional instrumentation. By harnessing AI and ML, Kloudfuse provides real-time anomaly detection and consolidates metrics, logs, traces, real user monitoring, continuous profiling, and more into a unified observability data lake. Deployed within your VPC, Kloudfuse ensures scalability, cost-efficiency, and top-tier security. Trusted by leading organizations like GE Healthcare, Tata, and Workday, Kloudfuse effortlessly integrates with your existing systems.

Learn more at www.kloudfuse.com or follow us on LinkedIn.

For Media Inquiries:
Farnaz Erfan
Head of Marketing at Kloudfuse
farnaz@kloudfuse.com